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2021 National Social Housing Survey

A small number of Westside’s tenants may be randomly selected to participate in this survey to share your views to help the Australian Institute of Health and Welfare to understand how satisfied you are with your housing and the services provided to you. 700 tenants of various community housing tenants will be contacted in South Australia.

An independent research agency, Lonergan Research, will be conducting this research on behalf of the Australian Institute of Health and Welfare. Your feedback will be used to create a national report which will inform social housing policies and programs.

If contacted you may complete the survey online or on your mobile. If you prefer a paper form, you may receive a survey package in the post in the coming weeks.

Participation is voluntary. If you have any problems, you can call the toll free number 1800 717 645 or email Lonergan Research at housing@lonerganresearch.com.au.

All answers are confidential. The research is carried out in compliance with the Privacy Act 1988 and the information is only used for research purposes. No information will be released in a way that would enable you or your household to be identified.

  • Tenant events: Water Wise Westside March 2021

    A water efficient home and garden is good for the environment – and your wallet Come to one of three free, hands-on and interactive events, and discover how to manage water in your home and garden efficiently. Get expert advice from SA Water staff. Westside Housing tenants are invited to … Read More

  • Crisis support for people experiencing homelessness

    If you are in housing crisis Tenant Information and Advisory Service The South Australian Tenants’ Information and Advisory Service (TIAS) is a free, independent service, helping people maintain their tenancies in private rental, community housing or public housing. Freecall 1800 060 462 Monday to Friday, 9am – 5pm (except public … Read More

  • Coronavirus (COVID-19) – important information for customers

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  • 2020 Tenant Satisfaction Survey

    The 2020 Tenant Satisfaction Survey will be sent to all households in early March! This survey is run every two years by CHIA NSW, who will mail out all the surveys, receive and collate responses. Westside has contracted CHIA NSW to manage our customer survey for 2020. This allows us … Read More

  • Monthly maintenance meetings 2020

    Monthly maintenance meetings 2020 Due to the impact of coronavirus, we have put these meetings on hold, we expect to restart them again in September. If you have any maintenance to report please contact us  Via website: westsidehousing.org.au/maintenancerequest * Email: maintenance@westsidehousing.org.au * During an face to face or phone inspection … Read More

  • South Australian bushfires

    South Australian bushfires At Westside Housing we are fortunate, we suffered some minor damage at a home at Woodside from the Cudlee Creek fire. But thanks to some amazing people in that community (The CFS, The Rodda family and other neighbours who we know helped but don’t know who you … Read More