We welcome feedback. It helps us improve our service.

How can we help you?

Complaints and compliments can be lodged in person, in writing or via phone. We encourage you to use the Feedback Form below.

We take service delivery seriously

The Westside complaints system allows tenants to raise concerns about the quality of services provided by us. If you have a concern about the service you have received, it is important that you talk to us about it. Both complaints and compliments help us improve the quality of what we do for you and other people receiving our service too.

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    Your feedback will be sent to administration, and then redirected to the most appropriate staff member.