Maintenance Request Form

If the maintenance is an emergency DO NOT FILL out this form.
– Office hours emergency: between 9.00am – 4.00pm, Monday – Friday, please contact the office for assistance on (08) 8155 6070.
– After hours emergency: please dial our after hours emergency number on (08) 8155 6070.

    First Name: *

    Last Name: *

    Email: *

    Phone: *

    Street Address: *

    Suburb: *

    Postcode: *

    Description of maintenance issue *

    Photo of maintenance issue

     

    PRIORITY 1 – 24 HOURS

    • SA water metre issues
    • Hot water services – no hot water or leaking
    • Blocked toilets and Drains if unable to use / or has only one toilet
    • Doors will not lock (when property is not secure)
    • Gas leak
    • Pilot light not staying lit
    • Major electrical faults – no power
    • Leaking toilet (from the bottom)
    • Smoke alarms
    • Excessive running taps

    PRIORITY 2 – 7 DAYS

    • Stove not working at all
    • Quick running taps
    • Blocked toilets and drains if usable or has second toilet
    • Door locks (when property is still secure)
    • Leaking toilets (from the top)
    • Patching of walls (near wet area)
    • Roof leaks
    • Broken light switch (if severe)
    • Internal damage (broken doors / holes in walls etc)
    • Damaged letterboxes – if unusable
    • Floor coverings – if a hazard
    • Broken clothesline (if unusable)
    • Water damage / dampness– internal / external

    PRIORITY 3 – 30 DAYS

    • Bathroom / kitchen sealant issues
    • Stoves and ovens – elements
    • Slow running taps
    • Supply of paint (office pick up)
    • Letterboxes (if still usable)
    • Cupboards (ie. Hinges etc)
    • Flyscreens (if slight)
    • Tiling
    • Clotheslines (if usable)
    • Damaged screen door/ Sliding doors (if usable)
    • Cracks in walls
    • Tenants damage (Broken doors, holes in walls etc)
    • Patching walls (not near wets areas)
    • Door stops / door closers
    • Gutter / flashing repairs
    • Cracks in walls
    • Skirting boards